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Privacy Policy


To better protect your privacy, TMA (TeleMedicine Australia Pty. Ltd.) provides this notice explaining its online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, TMA makes it available on every page of our site, particularly at every point where personally identifiable information may be requested.

Your Privacy

Your privacy is important to TMA. Our commitment to privacy guides every decision TMA makes about how, where, and when to collect information. The personal information we collect help us help you have the most enriching experience on the TMA website and to provide you with information about the best telemedicine products and services. We’re constantly striving to improve our site and services. Your shared information helps us make these improvements.

Earning and keeping your trust is of primary importance to TMA. We pledge to protect your privacy. Be assured that the information you share with TMA is kept strictly confidential and secure, and that TMA will never sell, distribute, or otherwise misuse this information.

How We Keep Your Information Secure

TMA has advanced security measures in place to protect the loss, misuse, and alteration of the information under our control. We use Secure Socket Layer (SSL) technology for the areas of our site where we ask you to provide personally identifiable information. You can tell you’ve entered one of these areas when you look at the Uniform Resource Locator (URL) in your browser’s address bar and see it has https:// before the rest of the web address. The “s” means that page is hosted from a secure server. We use secured servers for all our pages where confidential contract/ registration or credit card information is provided to TMA.

SSL (Secure Socket Layer) allows TMA to assure that personal information you give us will be transmitted safely because the information is encrypted. Encryption involves systemic scrambling of numbers and letters so that if someone managed to intercept a digital packet of data, then s/he would not be able to use the data.

Our product and other information areas are hosted from servers that do not use SSL. Since we do not collect personal information in these areas, using regular servers allows us to provide a quicker visitor experience. Encrypting information, as we do in the https:// , makes the process of sending information across the internet much slower. Unsecured pages have URLs that begin with http://.

You may encounter a standard warning that many browsers display when a visitors moves from a “secured” page to an “unsecured” page. Usually, when you encounter such as warning at TMA, it means that you are moving from an https:// to an http:// page.

Our site meets stringent security and privacy standards for both e-commerce and personal information. Providing a secure website experience is one of our greatest priorities at TMA. If you see other browser warnings or error messages concerning the security of our site, please contact us.

Personal Information Gathered
Contact Information

We collect information about how to reach you at the time you contact TMA, or when you register to use a TMA service. Providing us with your name, email address, telephone number and other information allows TMA to contact you if there is an identified problem with any product.

Order Processing Information

You may submit credit card or billing information to us in order to process a purchase order. This information is maintained on a secured basis.

Site Traffic and Usage Patterns

Like many other websites, we also collect information about you and your use of our site by employing cookies and web servers logs. Cookies are small computer files we transfer to your computer’s hard drive. These small text files help us personalise content on our pages. This is how we are able to present information of greatest interest to you when you visit the site.

Reviewing our server logs and our customers’ use of cookies helps us statistically monitor how many people are using our site and for what purpose. These reports help us to identify the greatest areas of interest and help us to continually improve our site.

Only authorized TMA personnel have access to Web server logs, cookie utilization data, and purchase history information. These employees are held to strict confidentiality and security policies regarding disclosure of customer identify or personal information.

Our Privacy Guarantee

TMA is the sole collector and owner of information that TMA collects. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless legally required to do so. TMA will not voluntarily enter any arrangements which require disclosure of this information. TMA may share non-personal, summary, or aggregate customer data, with all personal identifying information removed, with partners and other third parties.


TMA will not otherwise use or disclose any of your personally identifiable information, except the extent reasonably necessary: (i) to correct technical problems and malfunctions and to technically process your information; (ii) to protect the security and integrity of our website; (iii) to protect our rights and property and the rights and property of the others; (iv) to take precautions against liability; (v) to the extent required by law or to respond to judicial process.

Links to Other Website

Our website may contain links to other websites. You should carefully review the privacy policies and practices of other websites, as we cannot control or be responsible for their privacy practices.

Notification of Changes

If we decided to change our privacy policy, we will post those changes on our website’s home page so our users are aware of what information we collect, use and disclose. We will collect, use and disclose a user’s personally identifiable information in accordance with the privacy policy that was in effect when such information was collected, except that if you furnish information to us after a change in our Privacy Policy, all information shall be governed by the Privacy Policy in effect at the time information was last provided to TMA.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us your email at