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Warranties

Standard Warranty

All TMA products come with a standard warranty, effective for one year from date of invoice, covering parts and labor. Extended warranties are available. The standard warranty covers:

  • Parts and Labor
  • Factory Repair of Product - 10 business day turn around from date of delivery to TMA (or delivery to factory at TMA's direction)
  • Replacement or repair at the election of TMA
  • Customer must consult with TMA on shipping and packing instructions
  • Customer responsible for return to TMA shipping and insurance cost
  • TMA responsible for all repaired product and return to customer shipping and insurance cost
  • Customer service hotline - 9 am to 5 pm Australian Estern Time, Monday - Friday
  • Covers any failure due to normal use excluding all consumables or disposables such as lamps, fluids, or gases